How to Choose an ACH Processing Partner

ACH Payment Partner

Alternative Clearing House, or ACH is a valuable and inexpensive way to process payments for businesses. The right ACH solution will allow your business to easily collect payments from clients on a recurring basis. There is a vast amount of options out there, and it’s important to find a solution that fits the needs of your business.

Since ACH is a commitment to the long-term success of your company, it’s important to find the right fit with options that benefit your business and clients.

Here are 5 Factors to Consider Before Choosing an ACH Partner

Customer Support

One of the most important factors comes down to customer support. Will your partner be there when things go wrong? Customer issues? Chargebacks? Will the customer support be overseas or in the U.S.? These are all questions you should know before you commit to an ACH partner. Knowing all this information will make your decision a lot easier.


Pricing is one of the primary deal-breakers when it comes to payment processing. Try to find a company that gives you value for your money, with price cuts based on a certain number of transactions, etc. Processing companies will always have their “pricing”, but this is often negotiable in many cases. Getting the most out of an ACH partner will be receiving value from the service provided. Don’t always decide solely on price, because you still want to receive great support and service as well!

Contract Terms

Contracts tend to get people stuck with a service they might not be satisfied with. Make sure to look at the legal terms or simply ask upfront what they are! Look for a partner who gives great service and noticeable results, this is what keeps people, not a binding agreement.

Quick Implementation

A good ACH system should be fast to setup, and easy to navigate. If you find yourself lost or confused, imagine how worse things will get when you add clients and process more payments? Rule of thumb: if it takes weeks to learn a system, stay away from it!

What are My Options?

The more types of payments your business can accept, the better. Look for options that allow you to process credit cards such as American Express, and one that will allow your business to accept online, mobile, and remote payments. You never want to feel constrained by your payment partner.

If you make sure you keep these things in mind while choosing your ACH processor, you will end up with a company that values your business and will be there every step of the way as a true payment partner. There are a lot of options out there, but with these criteria in mind you will know how to sort from the good and the bad. Being picky is good, and the result will be increased profits and positive results for your business.